Certified Pre-Owned Advantage

150-Point Inspection

WE GO OVER EVERY INCH SO YOU CAN COVER EVERY MILE.

You might not worry much about the condition of your hose clamps or the vacuum system or the brake pads. You'll never have to, either, with one of our GM Certified Pre-Owned Vehicles. Before they reach the sales floor, each one of our vehicles is meticulously looked over by a licensed mechanic. That means by the time you look at them, every single vehicle has passed our painstaking 150+ point inspection.

150 Point Inspection with GM Ceritified Pre-Owned Program
1. Check the vehicle mileage against service records for accuracy

ENGINE COMPARTMENT

2. Hood release, hinges, prop rod or gas struts provide proper operation 3. Check finish (rust, corrosion) 4. Check factory instruction stickers

ENGINE CONDITION

5. Verify original equipment and displacement 6. Valve covers and head gaskets in good condition 7. Condition of engine belts, automatic belt tensioner, hoses, and wires 8. Condition of hose clamps, retainer clips, and wire casings 9. Look for areas of concentrated dirt or grime

ENGINE OIL LEVEL/CONDITION

10. Check engine oil level, verify oil clarity and viscosity

ENGINE COOLANT LEVEL/CONDITION

11. Check radiator for leaks and damage/fan shroud is securely in place 12. Verify that blades of cooling fans are not broken or bent 13. Check coolant level, freeze protection rating

AIR FILTER INSPECTION

14. Inspect air filter/filter housing for debris (leaves, bugs)

BATTERY LOAD TEST

15. Inspect battery for cracks. Clean and inspect battery top, posts & cables 16. Measure battery voltage/conduct load test

IGNITION SYSTEM

17. Inspect system for loose, cracked or burned wires. 18. Check wire for short circuits and arcing

POWER STEERING FLUID LEVEL

19. Inspect power steering fluid level

BRAKE FLUID LEVEL

20. Locate and inspect master cylinder reservoir, check brake fluid level

AUTOMATIC TRANSMISSION FLUID LEVEL & CONDITION

21. Check all ranges from “Park” to “1st” for proper engagement 22. Fluid level meets manufacturer's specified level, clarity and viscosity

FUEL SYSTEM

23. Inspect fuel injection system for proper operation 24. Check fuel system for leaks or loose wires and lines 25. Inspect evaporative emissions for proper operation

MANUAL TRANSMISSION FLUID LEVEL

26. Measure fluid level, clarity and viscosity (if equipped)

MANUAL TRANSMISSION HYDRAULIC CLUTCH FLUID LEVEL

27. Check clutch fluid reservoir for proper level

WASHER FLUID LEVEL

28. Inspect/fill washer fluid reservoir (front)/(rear, if equipped)

STARTER PERFORMANCE (AUTOMATIC TRANSMISSION)

29. Check that starter only operates in “Park” or “Neutral”

STARTER PERFORMANCE (MANUAL TRANSMISSION)

30. Starts only when clutch pedal pressed all the way down (GM Vehicles)

ENGINE RUNNING, NOISE, VIBRATION & HARSHNESS

31. Check for fluid leaks or valvetrain noise 32. Vacuum system condition 33. Fuel delivery system 34. Valve cover/cylinder head/exhaust manifold gaskets soundness 35. Radiator/heater hoses condition 36. Power steering pump/hose condition 37. No squeaking belts
38. SRS system warning light/self test 39. ABS system warning light/self test

INSTRUMENT PANEL

40. Instrument panel/gauge lights and operation 41. Electronic instrument cluster, Head-up Display operational (if equipped)

CLIMATE CONTROL

42. HVAC/Front and Rear Electronic Climate Control (if equipped) 43. All climate control directional functions/vents working properly

AUDIO/VIDEO SYSTEM

44. Audio controls, speakers, steering wheel controls (if equipped) 45. Power antenna (if equipped) 46. DVD player operational (if equipped) 47. Navigation system operational (if equipped)

WINDSHIELD WIPER/WASHER OPERATION

48. Front wiper/washer controls are operational 49. Front wiper blades 50. Rear wiper/washer controls are operational (if equipped) 51. Rear wiper blade (if equipped)

ELECTRIC REAR WINDOW DEFROSTER OPERATION

52. Defroster switch/heating grid operation

HORN OPERATION

53. Horn operation/sound quality

LIGHTER/POWERPOINT OUTLETS

54. Cigarette lighter operational, aux. powerpoints operational

TILT STEERING WHEEL (IF EQUIPPED)

55. Steering wheel locks in each tilt position

INSIDE REARVIEW MIRROR

56. Rearview mirror adj., range of movement, Auto dim (if equipped) 57. Map/Reading lights (if equipped)

WINDOWS

58. Power windows and controls are operational (if equipped) 59. Sliding rear window/vent windows (if equipped)

OUTSIDE MIRROR CONTROLS

60. Check mirrors for full movement in all directions 61. Check that mirrors have good clarity and no scratches or cracks 62. Heated Mirrors/Personal Memory systems function (if equipped)

POWER SUNROOF OPERATION (IF EQUIPPED)

63. Sunroof opens, tilts and closes properly 64. Check sunroof track for any obstructions or damage 65. Check sunroof seals for any cracks or damage

REMOVABLE ROOF PANELS (IF EQUIPPED)

66. Roof panel latches 67. Check roof panel weather stripping for cracks or damage

CONVERTIBLE TOP OPERATION (IF EQUIPPED)

68. Headliner condition (if equipped) 69. Check roof structure for bent rods or damage 70. Top opens and closes fully 71. Rear window, glass or plastic condition 72. Convertible top seals and clamps

SEAT FABRIC AND TRIM CONDITION

73. Vehicle seats are free from wear, stains, or tears 74. Passenger compartment trim panels fit and finish 75. Headliner fit and condition

SEAT ADJUSTMENT

76. Driver and Passenger seat tracks are operational 77. Adjustable head restraints (if equipped) 78. Folding rear seatback/Valet Lockout feature (if equipped) 79. Driver/passenger/rear seat controls are operational

SAFETY BELT CONDITION/INTEGRAL CHILD SEAT OPERATION

80. All seat belts are operational 81. Inspect safety belt webbing and buckles at all seating positions 82. Height adjustable shoulder belts work correctly (if equipped) 83. Check that integral child seat is operating properly (if equipped) 84. Inspect all child seat hardware and latches

SUN VISOR OPERATION AND CONDITION

85. Sun visors are operational

INTERIOR/COURTESY LIGHT OPERATION

86. Check that all interior lights/switches are operational

REMOTE DECKLID/LIFTGATE RELEASE OPERATION

87. Check operation of decklid/liftgate during remote release 88. Inspect weather seal for damage 89. Decklid pull down feature (if equipped)

REMOTE FUEL FILLER DOOR RELEASE OPERATION (IF EQUIPPED)

90. Inspect operation of the remote fuel filler door release feature 91. Interior fuel door switch, release mechanism working properly

ASHTRAY

92. Inspect ashtray for broken, bent, or melted components

GLOVE BOX OPERATION

93. Inspect latch, lock, and hinges for proper operation

DOOR TRIM AND LOCK OPERATION

94. Check that all doors open and close smoothly 95. Inspect operation manual or power door locks, rear door security lock 96. Check that doors cannot be opened in the “Locked” position 97. Check hand held remote transmitter operational (if equipped) 98. Check all interior/exterior door handles for damage 99. Inspect fit and finish of each door trim panel, armrest, assist strap

CARPET AND FLOOR MAT CONDITION

100. Inspect carpet and floor mats for burns, dirt, excessive wear

CARGO AREA

101. Inspect cargo area trim panels for fit and finish 102. Cargo area, door lock switch operation, powerpoint power (if equipped)

SPARE TIRE CONDITION/JACK & WRENCH LOCATION

103. Inspect spare tire and wheel condition 104. Inspect that all tools needed for spare tire change are intact

HEAD LAMP/FOG LAMP OPERATIONS

105. Headlamp switch, High/Low beam is functional 106. Headlamps are aimed properly 107. Twilight/headlamp delay feature OK (if equipped)

HEAD LAMP/FOG LAMP OPERATIONS

105. Headlamp switch, High/Low beam is functional 106. Headlamps are aimed properly 107. Twilight/headlamp delay feature OK (if equipped) 108. Fog lamps are aimed and functional (if equipped)

PARKING/BRAKE/BACK UP/TURN & SIDE MARKER LAMPS

109. Front and rear parking lamps 110. Brake and backup lamps 111. Left/Right turn signal lamps

HAZARD WARNING LIGHTS

112. Hazard warning lights work with vehicle running/not running

WHEEL AND TIRE CONDITION (INSPECT PRE TEST DRIVE AND IN SERVICE BAY)

113. Tires meet 4/32" minimum requirement 114. Wheel covers/wheel centre hubs OK (if equipped) 115. Tire side walls, valve stems, and wear pattern 116. Tire size/correct air pressure/lug nuts secured 117. Inspect wheel rims for damage

SHOCK ABSORBER TEST

118. Front shock absorbers/strut assembly 119. Rear shock absorbers/strut assembly 108. Fog lamps are aimed and functional (if equipped)

PARKING/BRAKE/BACK UP/TURN & SIDE MARKER LAMPS

109. Front and rear parking lamps 110. Brake and backup lamps 111. Left/Right turn signal lamps

HAZARD WARNING LIGHTS

112. Hazard warning lights work with vehicle running/not running

WHEEL AND TIRE CONDITION (INSPECT PRE TEST DRIVE AND IN SERVICE BAY)

113. Tires meet 4/32" minimum requirement 114. Wheel covers/wheel centre hubs OK (if equipped) 115. Tire side walls, valve stems, and wear pattern 116. Tire size/correct air pressure/lug nuts secured 117. Inspect wheel rims for damage

SHOCK ABSORBER TEST

118. Front shock absorbers/strut assembly 119. Rear shock absorbers/strut assembly

BRAKE SHIFT/TRANSMISSION INTERLOCK (AUTOMATIC TRANSMISSION)

120. Gear selector cannot be moved out of Park unless brake is applied

TRANSMISSION OPERATION (AUTOMATIC)

121. Transmission gear engagement/shift points are smooth

TRANSMISSION OPERATION (MANUAL)

122. Clutch pedal/gear shift engagement 123. No transmission noise

ENGINE PERFORMANCE

124. Engine driveability/performance

BRAKE OPERATION

125. Power assisted braking system is functional 126. Rear parking assistance monitor operational (if equipped) 127. Anti-lock brake system warning/self-test light is functional 128. Anti-lock brake system functional (if equipped) 129. Vehicle tracks straight under hard braking conditions

SUSPENSION/DRIVETRAIN/NOISE/VIBRATION/HARSHNESS

130. No abnormal vehicle noise, vibrations or harshness identified

CORNERING ABILITY

131. Vehicle cornering dynamics 132. Vehicle has no abnormal body roll

CRUISE CONTROL (IF EQUIPPED)

133. Cruise control holds a set speed/adjustments work properly

TRANSMISSION CASE INSPECTION

134. Transmission case/pan structurally sound

MANUAL TRANSMISSION FLUID LEVEL AND CONDITION

135. Fluid level, clarity and condition

TRANSFER CASE (4-WHEEL DRIVE MODELS)

136. Fluid level, clarity and condition 137. Transfer case/skid plate structural condition

BRAKE SYSTEM CONDITION

138. Brake rotor/drum surfaces 139. Brake pads/shoes have 40% or more remaining pad life 140. Brake shoes have 40% or more remaining life 141. Parking brake operation

ENGINE MOUNTS/FRONT SUSPENSION LINKS & BUSHINGS

142. Inspect all engine mounts, grommets and bushings 143. Front suspension links/sway bar/mounts

STRUTS AND SHOCK ABSORBER CONDITION

144. Shock absorbers/struts free of leaks and damage

STEERING SYSTEM CONDITION

145. Inspect structural condition of all steering system elements

CV JOINT DUST BOOT CONDITION

146. CV dust cover boot void of rips/damage

DRIVE AXLE, AXLE FLUID LEVELS

147. Drive axle meets Manufacturer specifications 148. Inspect differential case for fluid leaks 149. Front/Drive axle fluid level

FUEL TANK SYSTEM CONDITION

150. Fuel tank and delivery lines are sound, no fuel odour

VEHICLE/STRUCTURAL DAMAGE

151. Vehicle shows no signs of collision damage

EXHAUST SYSTEM

152. Exhaust system hung/routed properly, meets structural integrity, exhaust tone

ENGINE OIL AND FILTER CHANGE, CHASSIS LUBE

153. Lubricate all chassis points, perform engine oil and filter change

EXTERIOR WEAR AND TEAR INSPECTION WINDOW GLASS

154. Inspect all glass surfaces for chips and cracks

HOOD CONDITION

155. Inspect hood for proper alignment with fenders, grille, and fascia 156. Inspect hood's finish for dents and scratches

GRILLE, FRONT BUMPER, AND FASCIA CONDITION

157. Check that bumper guards and rubstrips are securely fastened 158. Check grille, front bumper, or fascia alignment/condition 159. Vehicle is free from road tar and tree sap

DRIVER SIDE FENDER, DOOR(S), QUARTER PANEL CONDITION

160. Inspect for panel alignment, finish quality, previous body work 161. Weather seals, placement/condition 162. Bodyside mirrors, mouldings and badging properly secured

DECKLID, LIFTGATE, TAILGATE OR REAR CARGO DOOR CONDITION

163. Inspect the rear body panel surfaces for dings, dents and scratches 164. Decklid, liftgate or rear panel doors 165. Weather seals, placement/condition 166. Pickup tailgate/bed/side rails (if equipped) 167. Bedliner OK

REAR BUMPER/FASCIA CONDITION

168. Inspect all rear trim components for proper fit, no collision damage 169. Check that all bumper guards and rubstrips are securely fastened

PASSENGER SIDE FENDER, DOOR(S), QUARTER PANEL CONDITION

170. Inspect areas for panel alignment, finish quality, or previous body work 171. Weather seals, placement/condition 172. Bodyside mirrors, mouldings and badging properly secured

RADIO ANTENNA

173. Inspect mast antenna, antenna secured

174. Engine compartment is clean/degreased

175. Interior compartment has been cleaned/detailed

176. Vehicle exterior has been washed/waxed/detailed

Manufacturer's Warranty

OUR VEHICLES ARE PRE-OWNED, BUT IT DOESN'T MEAN WE LOVE THEM ANY LESS.

GM make great vehicles and we always have. So all of our Certified Pre-Owned Vehicles are back with a manufacturer's warranty. It guarantees that qualified technicians who use factory-approved parts will service your car or truck.

You also get a minimum of 3 months or 5,000 kilometres (whichever comes first) Used Vehicle Limited Warranty when you purchase a Certified Pre-Owned Vehicle. That's standard. If your budget permits, you can extend or upgrade to an even more comprehensive Certified Pre-Owned Vehicle Protection Plan.

And should you ever decide to sell your vehicle, you'll be able to transfer any existing warranties to its new owner.

Contact us for complete coverage details.

Roadside Assistance

LOST, STUCK OR OFF COURSE? THAT DOESN'T SOUND LIKE YOU. AND IT NEVER WILL.

It's going to be a great ride, especially knowing you're covered with a minimum of 3 months or 5,000 kilometres (whichever comes first) of 24-hour roadside assistance. That includes trip interruption coverage and trip routing service to help you quickly get on your way.

You're Covered If:

  • Your Certified Pre-Owned Vehicle is still within the manufacturer's New Vehicle Limited Warranty period.
  • Your warranty-covered non-GM vehicle doesn't have a Roadside Assistance Program. We'll provide 3 months or 5,000 km (whichever comes first) of GM Roadside Assistance from your date of purchase.
  • Your Certified Pre-Owned Vehicle has less than 3 months and 5,000 km of remaining Manufacturer's New Vehicle Limited Warranty. General Motors will provide an additional 3 months or 5,000 km, whichever comes first, of GM Roadside Assistance once your remaining Manufacturer's New Vehicle Limited Warranty expires.
  • To receive Roadside Assistance, simply call 1-800-268-6800 and a service operator will be dispatched to the scene. If your vehicle can't be repaired onsite, it will be towed to the nearest GM Dealership or GM authorized repair facility. If you need to pull your vehicle out of mud or snow, you're covered for winching service, up to $100 per occurrence.

All Roadside Assistance Plans also include a No-Charge Trip Routing Services, providing you with:

  • Suggested travel routes
  • Points of interest
  • Maps

If your vehicle is disabled and you are a minimum of 250km from home, a Trip Interruption Reimbursement Allowance will be provided to help cover:

  • Reasonable expenses (meals and lodging) up to a maximum of $195 per day and/or
  • Alternate transportation up to a combined maximum of $500 per incident

Roadside Assistance and Trip Interruption Coverage doesn't apply to:

  • Vehicles operated off-road
  • Fines or impound towing charges caused by a violation of local, municipal, provincial or federal law
  • The mounting, dismounting or changing of snow tires, chains or other traction devices
  • Disablement or services resulting from physical damage to your vehicle
  • Total or partial theft of your vehicle
  • Expenses that are covered under any other program

Exchange Privilege

LOVE YOUR VEHICLE AT FIRST SIGHT. OR SECOND, OR THIRD.

Exchange Privilege

If for any reason you're not completely satisfied with your Certified Pre-Owned Vehicle, you can exchange it within 30 days or 2,500 kilometers — whichever comes first — from the date of purchase for any other eligible Certified Pre-Owned Vehicle.

If the purchase price of the replacement vehicle is less than the purchase price of the vehicle being returned, you'll receive credit for the difference. If the purchase price of the replacement vehicle is more, you simply pay the difference.

Eligibility

Unless otherwise indicated, all Certified Pre-Owned Vehicles are eligible for the Exchange Privilege during the first 30 days or 2,500 kilometres of ownership. However, the exchanged vehicle has to meet the following criteria:

The vehicle must currently be owned or leased by the retail purchaser/lessee of the Certified Pre-Owned Vehicle. The vehicle must be returned in the condition in which it was delivered to the customer, without damage or excessive wear and tear.

Exclusions

The One Time Exchange Privilege excludes the following vehicles:

  • Fleet purchase vehicles
  • Vehicles used for daily rental, hearse, taxi, limousine, snow plowing or delivery services
  • The customer has previously returned a vehicle under the GM Certified Pre-Owned Vehicles One-Time 30 Day or 2,500 Kilometre Exchange Privilege within a period of 12 months commencing on the return date of that previously returned vehicle
  • Vehicles that have had after-market accessories installed (e.g., radio or alarm system) unless installation was performed or sublet by the selling GM Certified Pre-Owned Dealer

Vehicle Inspection

Every vehicle returned under the Exchange Privilege will be inspected for damage and excessive wear and tear. If non-warranty repairs equal to or greater than $300 have been performed or are necessary, the vehicle is not eligible to be returned. If less than $300, the damage repair estimate will be deducted from the credit amount applied to the returned vehicle.

Valuation of the Returned Vehicle

The "Agreed Upon Exchange Value" will be used in determining the refund value to be applied to the replacement vehicle.

Exchange and Wait Provision

If a customer exchanges a vehicle under the Exchange Privilege and waits for a replacement vehicle instead of choosing one from the dealer's available inventory, the selling dealer will not provide alternate transportation or allow a customer to keep the original vehicle while the replacement vehicle is secured.

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